Notification Actions

Notification Actions allow StatStream to automatically send alerts, notifications, and operational updates through multiple communication channels. They ensure that the right users or teams are informed immediately whenever an Alert / Action Rule is triggered or a Schedule Action is executed.

Notification Actions help operators, maintenance teams, supervisors, and administrators stay informed without continuously monitoring the system.

Available Notification Actions

StatStream supports the following notification channels:

Notification Action	Description
Send Email	Sends notifications to one or more email recipients.
Google Chat	Sends notifications to a configured Google Chat space.
Telegram StatStreamBot	Sends notifications using the StatStream Telegram Bot.
Slack	Sends notifications to a Slack workspace or channel.
StatStream WhatsApp Action	Sends notifications using predefined StatStream WhatsApp templates.
Mobile App Notification	Sends push notifications to the StatStream mobile application.

Each notification action has its own configuration and is designed for a different communication platform.

Using Placeholders

Most Notification Actions support placeholders, allowing live information to be inserted automatically into notification messages.

Instead of typing fixed text, you can use placeholders such as:

• ${rule}
• ${severity}
• ${severity-icon}
• ${variable}
• ${value}

When the notification is sent, StatStream automatically replaces each placeholder with the corresponding real-time value.

For example:

Alert: ${rule}
Severity: ${severity}
Current Value: ${value}

might become:

Alert: Power Factor Low
Severity: Critical
Current Value: 0.32

This allows a single notification template to work for every alert without requiring manual edits.

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Send Email

The Send Email action sends customizable email notifications to one or more recipients. It is commonly used for alert notifications, maintenance updates, scheduled reports, and operational communication.

Features

• Send notifications to up to three email recipients.
• Customize both the Subject and Email Body.
• Supports dynamic placeholders for live alert information.
• Can be triggered automatically by Alert / Action Rules or Schedule Actions.
• Ideal for detailed notifications that require rich message content

Configuration

Field	Description
Name	Specifies the name of the email action.
Description	Provides a brief description of the action.
Subject	Defines the email subject. Supports dynamic placeholders.
Email 1	Primary recipient email address.
Email 2	Optional secondary recipient email address.
Email 3	Optional additional recipient email address.
Email Body	Defines the email content. Supports dynamic placeholders.

Notes

• Supports up to three recipients.
• Both the Subject and Email Body support placeholders.
• Suitable for maintenance alerts, reports, and operational notifications.
• Email content can be fully customized.

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Google Chat

The Google Chat action sends notifications directly to a Google Chat space using an Incoming Webhook. It enables teams to receive operational alerts and updates within their existing collaboration workspace.

Features

• Sends notifications directly to Google Chat.
• Uses a Google Chat Incoming Webhook.
• Supports dynamic placeholders.
• Automatically posts messages whenever the configured trigger occurs.
• Ideal for operations teams that collaborate through Google Chat.

Configuration

Field	Description
Name	Specifies the action name.
Description	Provides a brief description.
Google Chat Incoming Webhook	Specifies the Incoming Webhook URL for the Google Chat space.
Message Body	Defines the notification message. Supports dynamic placeholders.

Notes

• Requires a valid Google Chat Incoming Webhook.
• Supports dynamic placeholders.
• Messages are delivered instantly when the configured trigger occurs.
• Suitable for team collaboration and operational monitoring.

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Telegram StatStreamBot

The Telegram StatStreamBot action sends notifications to a Telegram group using the StatStream Telegram Bot. It enables operations and maintenance teams to receive instant alerts directly within Telegram whenever an alert or scheduled event occurs.

Features

• Sends notifications directly to Telegram groups.
• Uses the StatStream Telegram Bot for message delivery.
• Supports dynamic placeholders.
• Automatically delivers notifications whenever the configured trigger occurs.
• Ideal for operations, maintenance, and support teams using Telegram.

Configuration

Field	Description
Name	Specifies the action name.
Description	Provides a brief description.
Telegram Group ID	Specifies the Telegram group where notifications will be sent.
Message Body	Defines the notification message. Supports dynamic placeholders.

Notes

• The StatStreamBot must be added to the target Telegram group before notifications can be delivered.
• Requires a valid Telegram Group ID.
• Supports dynamic placeholders.
• Best suited for real-time operational alerts.

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Slack

The Slack action sends notifications to a Slack workspace or channel using an Incoming Webhook. It enables engineering and operations teams to receive important updates directly within Slack.

Features

• Sends notifications directly to Slack.
• Uses Slack Incoming Webhooks.
• Supports dynamic placeholders.
• Automatically posts notifications whenever an alert or schedule is triggered.
• Integrates easily into existing Slack workflows.

Configuration

Field	Description
Name	Specifies the action name.
Description	Provides a brief description.
Slack Incoming Webhook	Specifies the Incoming Webhook URL for the Slack workspace or channel.
Message Body	Defines the notification message. Supports dynamic placeholders.

Notes

• Requires a valid Slack Incoming Webhook.
• Supports dynamic placeholders.
• Notifications are delivered instantly after the configured trigger occurs.
• Suitable for engineering, operations, and DevOps teams.

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StatStream WhatsApp Action

The StatStream WhatsApp Action sends notifications through the StatStream WhatsApp integration using predefined WhatsApp templates. Instead of composing a custom message, you simply select a template and StatStream automatically generates the final WhatsApp notification using live alert information.

Features

• Uses predefined StatStream WhatsApp templates.
• Automatically generates the WhatsApp message.
• Includes important alert information such as severity, rule name, monitored variable, and triggered value.
• Sends standardized notifications without requiring message customization.
• Ensures consistent notification formatting across all alerts.

Configuration

Field	Description
Name	Specifies the action name.
Description	Provides a brief description.

Notes

• Uses predefined WhatsApp templates.
• The message content is automatically generated by StatStream.
• The generated notification typically includes:
  • Severity icon
  • Alert severity
  • Rule name
  • Variable name
  • Triggered value
• Ideal for standardized operational alerts.

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Mobile App Notification

The Mobile App Notification action sends push notifications directly to users through the StatStream Mobile Application, ensuring important alerts reach users wherever they are.

Features

• Sends push notifications directly to the StatStream Mobile App.
• Supports multiple recipients.
• Supports dynamic placeholders.
• Delivers real-time notifications.
• Ideal for operators, supervisors, and maintenance personnel.

Configuration

Field	Description
Name	Specifies the action name.
Description	Provides a brief description.
Notify Users	Select one or more users who will receive the notification.
Notification Body	Defines the notification message. Supports dynamic placeholders.

Notes

• Supports up to 10 recipients.
• Supports dynamic placeholders.
• Users must have access to the StatStream Mobile Application.
• Notifications are delivered immediately after the configured trigger occurs.

Typical Use Cases

Notification Actions can be used to:

• Notify operators immediately when an alert condition is triggered.
• Inform maintenance teams about equipment faults or abnormal operating conditions.
• Deliver scheduled reminders, reports, or operational updates.
• Send notifications to different communication platforms based on team preferences.
• Keep supervisors and decision-makers informed in real time without requiring them to monitor the dashboard continuously.

Choosing the Right Notification Action

Notification Action	Best Used For
Send Email	Detailed alerts, scheduled reports, and notifications that require customizable subjects and message content.
Google Chat	Teams that collaborate using Google Chat and need operational alerts within shared spaces.
Telegram StatStreamBot	Instant notifications for maintenance and operations teams using Telegram groups.
Slack	Engineering, DevOps, and operations teams using Slack for collaboration.
StatStream WhatsApp Action	Standardized WhatsApp notifications using predefined StatStream templates.
Mobile App Notification	Sending real-time push notifications directly to StatStream mobile app users.

Key Points

Key Points

• Notification Actions automatically deliver alerts and updates through multiple communication channels.
• Every Notification Action can be triggered by either an Alert / Action Rule or a Schedule Action.
• Most notification channels support dynamic placeholders, allowing messages to include live alert information automatically.
• StatStream WhatsApp Action uses predefined templates instead of custom message bodies, ensuring standardized notifications.
• Notification Actions help keep operators, maintenance teams, and stakeholders informed in real time without continuous dashboard monitoring.