Every Job Tracked,
From Request to Done.
Planned inspections, breakdowns and safety jobs in one list. Work orders are created automatically from maintenance plans or raised from the shop floor, assigned to the right team, and closed with checklists, photos and a full timeline.
Three Ways In. One Place to Manage.
From Maintenance Plans
Every scheduled occurrence of a maintenance plan generates its work order automatically — with asset, checklist, severity, due date and assignee filled in.
From the Shop Floor
Operators scan the QR code on a machine and report a breakdown from their phone through the request portal. The work order records which asset it came from.
From Your Team
Supervisors and engineers create work orders for anything else — safety observations, one-off repairs or follow-ups from an inspection.
Raise an Issue by Scanning the Machine
Stick StatStream's QR code on every machine. When something goes wrong, an operator scans it with their phone, the request portal opens with that asset already selected, and they describe the problem in a few taps — no hunting for asset tags or calling the maintenance desk.
- A printable QR code for every asset
- Scanning opens the request portal with the machine pre-selected
- Operators raise the issue from any phone, right at the machine
- The request becomes a work order linked to that exact asset
Raise a Complete Work Order in Seconds
Pick the asset and StatStream suggests the checklist linked to its asset type. Set category, severity and due date, assign a team and a member, and tag it for reporting.
- Categories: Planned, Breakdown and Safety
- Severity: Low, Medium, High and Critical
- Team-based assignment down to the individual technician
- Checklists matched automatically to the asset type
The Right Technician, Automatically
Give every team member a role and the skills they're qualified for. When a work order is created — from a maintenance plan, the request portal or your team — StatStream assigns it to someone with the role and skill the job needs, so nobody has to triage the queue by hand.
- Roles and skills on every team member — hydraulics, electrical, HVAC and more
- Set the role and skill each kind of job needs
- New work orders assigned automatically to a qualified technician
- Supervisors can still reassign any job at any time
Everything About a Job, on One Screen
Technicians move the job through its status with one click while a live timer shows how long it's been open. Checklist results, photos, files and comments are captured against the work order — and every action lands on its timeline.
- One-click status: Open, In-Progress, On-Hold, Done
- Live "time since open" counter on every job
- Checklist records, images and files attached to the job
- Reassign team, member or severity at any time
See What Needs Attention First
Filter the backlog by category, status, severity, assignee, creator, overdue jobs, work order tags or asset tags. Supervisors see exactly what's late, who is overloaded and which machines keep coming back.
- Eight filters plus full-text search
- Overdue view to catch slipped jobs
- Every job also appears on its asset's profile
Work Order Performance, Live
Dashboard widgets show open, in-progress, on-hold and done counts by site, the created-vs-done trend, overdue vs on-time jobs and the assets generating the most work.
- Status overview across every site
- Created vs done and overdue vs on-time trends
- MTTR and MTBF per asset, from closed work orders
No More Lost Job Cards
Paper, calls and chat groups
- Breakdowns reported by phone and forgotten
- Paper job cards filled in days later, or never
- No view of what is overdue or who is working on what
- Inspection results lost in notebooks
- No repair history when the same machine fails again
StatStream Work Orders
- Planned work orders generated automatically from plans
- Shop-floor requests captured against the exact asset
- Status, severity and overdue jobs visible at a glance
- Checklist records, photos and files on every job
- Complete history per asset, with MTTR and MTBF
Works Hand in Hand With
Know every asset
Every work order is tied to an asset profile with its documents, history and reliability numbers.
Explore Asset ManagementPlans that create the work
Maintenance plans generate planned work orders automatically on the schedule you set.
Explore MaintenanceQuestions About Work Orders
Can operators raise work orders without full access?
Are work orders created automatically?
Can we attach inspection checklists?
Can work orders be assigned automatically?
Close Every Job, With a Record
See how StatStream Work Orders connects your assets, plans and teams across every site.
Book a free demo