This release introduces Service Contracts, a central place to record, track and manage the vendor service agreements (AMC, warranty and support contracts) behind your assets.
Why Service Contracts
Service agreements are usually scattered across emails, spreadsheets and paper files. Teams find out a contract has expired only when equipment fails and the vendor refuses support. Service Contracts keeps every agreement, its validity, its documents and the assets it covers in one place, so renewals are not missed and vendor support is always traceable.
Release Highlights
Contract Management
- Create contracts with a Contract Name/ID, start date, end date and the vendor company.
- Record who signed the contract and add additional details or terms.
- Set a reminder email so the right person is notified about the contract.
- Each contract shows a live status: Active, Future or Expired, based on its dates.
- Switch a contract on or off without deleting it, so history is preserved.
Assets Covered
- Link one or more assets to a contract to show which equipment each agreement covers.
- Add or remove assets as coverage changes.
Contract Documents
- Upload and store contract files, such as signed agreements, quotes and invoices, against the contract.
- Download or delete files at any time.
Timeline and Comments
- Each contract has a timeline where users can add comments.
- Keeps a clear history of discussions, renewals and decisions in one place.
Impact
- Gives a single source of truth for all vendor service agreements.
- Reduces the risk of unnoticed expiries and lapsed support.
- Makes it quick to see which vendor covers which asset.
- Keeps contract documents and communication together instead of spread across emails and shared drives.
